Last Updated: September 11, 2026

Double X Digital LLC (“Double X Digital,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we may share it when you visit our website, submit a form, schedule a demo, become a client, or communicate with us by phone, email, text message, or other channels.

Our website address is: https://doublexdigital.com.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Company information
• Service area, business goals, marketing needs, or other details submitted through our forms
• Information provided when scheduling a demo, consultation, or strategy call
• Messages, questions, or other information you send to us
• SMS/text messaging opt-in status and consent records

We may also automatically collect certain website and usage information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring pages
• Cookie and analytics data
• General website interaction data

How We Use Personal Information

We may use personal information to:

• Respond to inquiries and contact form submissions
• Schedule demos, consultations, strategy calls, and appointments
• Provide information about our digital marketing services
• Communicate with clients and prospective clients
• Send service-related updates, reminders, campaign updates, reports, lead notifications, appointment information, and account notifications
• Send SMS/text messages when you have provided consent
• Deliver, manage, and improve our services
• Manage advertising, marketing campaigns, reporting, and client communications
• Improve our website, user experience, and business operations
• Maintain website security and prevent spam, fraud, or misuse
• Comply with legal, regulatory, contractual, or compliance obligations

SMS/Text Messaging Consent

If you provide your phone number and opt in to receive SMS/text messages from Double X Digital, we may send text messages related to your inquiry, account, appointments, campaigns, leads, reports, services, or other business communications.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share SMS opt-in consent with third parties or affiliates for their own marketing purposes.

Who We Share Personal Information With

We may share personal information only as needed to operate our business, provide our services, communicate with you, and comply with applicable obligations. This may include sharing information with:

• Website hosting, CRM, scheduling, form, analytics, email, and communication service providers
• Advertising and marketing platforms used to manage campaigns
• Reporting, call tracking, lead management, and customer relationship tools
• Payment processors or business operations vendors, when applicable
• Professional advisors, including legal, accounting, compliance, or business consultants
• Government authorities or other parties when required by law, regulation, subpoena, court order, or legal process

Service providers are permitted to use personal information only as necessary to provide services to us or comply with legal obligations. We do not sell personal information.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve website functionality, analyze visitor activity, support advertising, and improve our services. You can control cookies through your browser settings.

Embedded Content and Third-Party Websites

Our website may include links, forms, scheduling tools, videos, maps, or embedded content from third-party websites. These third-party websites may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites.

How Long We Retain Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Your Privacy Choices

You may opt out of marketing communications at any time by following the unsubscribe instructions in an email, replying STOP to SMS messages, or contacting us directly.

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Double X Digital LLC
Dallas, TX
Email: jose@doublexdigital.com
Phone: (469) 436-5833
Website: https://doublexdigital.com

For the new page, I’d make the URL something like https://doublexdigital.com/terms-and-conditions/ and title it Terms & Conditions. This satisfies the “not just fulfillment policy” issue while including the SMS Terms clearly.

writing{variant=”standard” id=”73815″}

Terms & Conditions

Last Updated: September 11, 2026

These Terms & Conditions (“Terms”) govern your use of the Double X Digital LLC website, services, forms, communications, and SMS/text messaging programs. By using our website, submitting information through our forms, scheduling a demo, communicating with us, or opting into SMS/text messages, you agree to these Terms.

Company Information

Double X Digital LLC (“Double X Digital,” “we,” “our,” or “us”) is a digital marketing agency specializing in helping HVAC, plumbing, and related home service businesses grow through services such as paid advertising, SEO, website development, lead generation, reporting, CRM support, and related marketing services.

Website: https://doublexdigital.com
Email: jose@doublexdigital.com
Phone: (469) 436-5833

Use of Our Website

You agree to use our website and forms only for lawful purposes. You may not use our website in a way that interferes with its operation, attempts to gain unauthorized access to our systems, submits false or misleading information, or violates applicable laws or regulations.

Services

Double X Digital provides digital marketing, advertising, lead generation, website, CRM, reporting, consulting, and related business services. Specific services, deliverables, timelines, payment terms, cancellation terms, and other business terms may be outlined in a separate agreement, proposal, invoice, or service contract.

Information on our website is provided for general informational and marketing purposes and does not guarantee specific business results unless expressly stated in a signed agreement.

SMS Terms of Service

By opting into SMS/text messages from Double X Digital through a web form, scheduling page, verbal consent, written agreement, or other approved consent method, you agree to receive SMS messages from Double X Digital LLC.

Messages may include:

• Account notifications
• Lead notifications
• Booked appointment information
• Demo or consultation reminders
• Campaign updates
• Reports and performance updates
• Service-related communications
• Follow-ups related to your inquiry or account

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. After you reply STOP, we may send a final confirmation message to confirm that you have been unsubscribed.

For assistance, reply HELP or visit https://doublexdigital.com.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Privacy Policy: https://doublexdigital.com/privacy-policy/
Terms & Conditions: https://doublexdigital.com/terms-and-conditions/

Consent to Communications

By providing your contact information, you authorize Double X Digital to contact you using the information you provide, including by phone, email, or SMS/text message, where permitted by law. You are responsible for ensuring that the contact information you provide is accurate and that you have authority to provide it.

You may opt out of marketing communications at any time. Opting out of SMS messages does not prevent us from contacting you through other permitted channels regarding active services, agreements, or business matters.

Payments, Cancellations, and Fulfillment

Payment, cancellation, refund, and fulfillment terms may be governed by a separate agreement, proposal, invoice, or policy. For additional information, please review our Fulfillment Policy:

https://doublexdigital.com/fulfillment-policy/

Intellectual Property

The content on our website, including text, graphics, logos, images, videos, designs, and other materials, is owned by Double X Digital or used with permission. You may not copy, reproduce, distribute, modify, or use our content without prior written permission, except as permitted by law.

Third-Party Tools and Links

Our website and services may use or link to third-party platforms, including scheduling tools, forms, analytics platforms, advertising platforms, CRM systems, payment processors, and embedded content. We are not responsible for the content, policies, or practices of third-party websites or services.

No Guarantee of Results

Double X Digital works to provide high-quality marketing services, but we do not guarantee specific rankings, ad performance, lead volume, revenue, sales, or business outcomes unless expressly stated in a signed agreement.

Limitation of Liability

To the fullest extent permitted by law, Double X Digital is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, communications, or services.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website, services, or communications after updates are posted means you accept the revised Terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Double X Digital LLC
Dallas, TX
Email: jose@doublexdigital.com
Phone: (469) 436-5833
Website: https://doublexdigital.com